Quality policy

5.2 ISO 9001:2015

Commitment to Quality and Excellence:

The International Carbon Registry (ICR) is committed to achieving the highest standards of quality and excellence in all its operations. Our dedication to quality is fundamental to our mission of facilitating effective climate solutions through robust and transparent GHG program.

Leadership and Responsibilities:

Top management at ICR is responsible for:

• Ensuring that the Quality Management System (QMS) conforms to the requirements of international standards.

• Guaranteeing that ICR's processes are effective and deliver their intended outputs.

• Regularly reporting on the performance of the QMS and identifying opportunities for improvement.

• Promoting a customer-focused culture throughout the organization.

• Maintaining the integrity of the QMS, especially during the implementation of changes.

Impartiality and Integrity:

The ICR upholds the highest standards of impartiality in all its activities. We ensure that all decisions, particularly those affecting the registration of climate projects and issuance of carbon credits, are conducted fairly, objectively, and free from any undue influence or conflict of interest. Our commitment to impartiality is integral to maintaining the credibility and integrity of the ICR and the trust of all stakeholders.

Customer Focus and Stakeholder Engagement:

We prioritize the needs and expectations of our stakeholders, including project proponents, project developers, validation and verification bodies, accreditation bodies, organizations and other stakeholders. Our goal is to provide services that not only meet but exceed the expectations of our customers and stakeholders.

Continuous Improvement and Innovation:

ICR is dedicated to continual improvement in all aspects of our operations. We embrace innovation and seek to constantly enhance our processes, services, and systems to address the evolving challenges of climate change, climate actions and climate solutions.

Compliance with Standards and Regulations:

Adherence to international standards, including ISO 9001, 14064-2, 14064-3, 14065, 14066, and compliance with relevant environmental regulations and guidelines are at the core of our operational philosophy. We commit to maintaining the integrity and impartiality of our processes in line with these standards.

Personnel Involvement and Development:

Our human capital is our most valuable asset. We are committed to providing a work environment that fosters personal and professional growth. We encourage our team to actively participate in quality management and climate actions and provide them with the necessary training and resources.

Sustainability and Environmental Responsibility:

In line with our mission, we are dedicated to promoting sustainability and environmental responsibility. Our quality policy is designed to support projects that contribute to carbon reduction, environmental conservation, carbon removals and other projects that mitigate anthropogenic GHG emissions.

Transparency and Accountability:

Transparency in our operations and accountability to our stakeholders are paramount. We are committed to open communication and regular reporting on our performance and impact.

Policy Review and Adaptation:

This Quality Policy will be regularly reviewed and updated to ensure its continued alignment with our strategic goals and the evolving landscape of GHG programs and climate action.