Authenticate as an installation
You can make your ICR App authenticate as an installation in order to make API requests that affect resources owned by the organization where the app is installed.
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You can make your ICR App authenticate as an installation in order to make API requests that affect resources owned by the organization where the app is installed.
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Once your ICR App is installed on an account, you can make it authenticate as an app installation for API requests. This allows the app to access resources owned by that installation, as long as the app was granted the necessary access and permissions. API requests made by an app installation are attributed to the app.
For example, if you want your app to update the shortDescription
of a project owned by organization "Best organization", then you would authenticate as the "Best organization" installation of your app. The timeline of the issue would state that your app updated the shortDescription.
To make an API request as an installation, you must first generate an installation access token. Then, you will send the installation access token in the Authorization
header of your subsequent API requests.
If a REST API endpoint works with an ICR App installation access token, the REST reference documentation for that endpoint will say "Works with ICR Apps." Additionally, your app must have the required permissions to use the endpoint. For more information, see "."
To authenticate as an installation with an installation access token, first use the REST API to generate an installation access token. Then, use that installation access token in the Authorization
header of the REST API. The installation access token will expire after 2 hours.
Generate a JSON web token (JWT) for your app. For more information, see "".
Get the ID of the installation that you want to authenticate as.
If you are responding to a webhook event, the webhook payload will include the installation ID.
You can also use the REST API to find the ID for an installation of your app. For example, you can get an installation ID with the GET - /app/organizations/:organizationId/installation
or GET /app/installations
endpoint for paginated response of all installations for your particular app.
Send a REST API POST
request to /app/installations/:installationId/accessTokens
. Include your JSON web token in the Authorization
header of your request. Replace installationId
with the ID of the installation that you want to authenticate as.
For example, send this curl request. Replace INSTALLATION_ID
with the ID of the installation and JWT
with your JSON web token:
NOTE: the installation access token will have all of the permissions that were granted to the app. The installation access token cannot be granted permissions that the app was not granted.
The response will include an installation access token, the time that the token expires, the permissions that the token has, and the organization that the token can access. The installation access token will expire after 2 hours.
To authenticate with an installation access token, include it in the Authorization
header of an API request.
In the following example, replace INSTALLATION_ACCESS_TOKEN
with an installation access token:
For more information about this endpoint, see ""
Your app must have the required permissions to use the endpoint. For more information, see "."