Authentication
Last updated
Last updated
You can create a multi-factor authentication for logging into your account. From your profile you navigate to "Authentication".
From the page you can change your password and activated multi-factor authentication. From the page click "0 app connected" and "Enable 2-factore authentication" to create a QR code for your authentication app.
You are prompted to create a name your 2-factor authentication. Good practice is to name it with you authentication app, i.e. Microsoft authenticator and click "Generate QR".
Using your smartphone open your authentication app and scan the QR code and type in the authentication code generated by the authentication app.
Now you have enabled 2-factor authentication. To revoke 2-factor authentication simply click "Remove".
As we complete KYC relying on your email address provided during registration you can't change your email address linked to your account. If you need to change the email contact support.
To change your login details, navigate to the "Authentication" tab.
From the "Authentication" tab, you can change your Password. Provide your current password and the new one, and click save to confirm. If your password doesn't meet the minimum strength, you will be notified.