Authentication
Multi-factor authentication
You can create a multi-factor authentication for logging into your account. From your profile, navigate to "Authentication".
From this page, you can change your password and activate multi-factor authentication. For the latter, first click "0 app configured" and then "Enable 2-factor authentication". This will create a QR code for your authentication app.
You will be prompted to create a name your 2-factor authentication. The recommended naming convention is to indicate the given authentication app, i.e. Microsoft authenticator. Click "Generate QR".
Using your smartphone open your authentication app. Scan the QR code and type in the authentication code generated by the authentication app.
Now you have enabled 2-factor authentication. To revoke 2-factor authentication simply click "Remove".
Changing password
As our KYC process relies on user email addresses provided during registration, you cannot change the email address linked to your account. If you need to change the email, contact support.
To change your login details, navigate to the "Authentication" tab. Provide your current and new password and click save to confirm. If your password does not meet the minimum strength, you will be notified.
Last updated